Request return
Do you have a customer account? Then please log in here to request your return.
Don't have a customer account? Please enter your invoice and customer number here to request your return.
Please note that the return documents can only be generated via the online portal. You will receive all further information in the email with the subject Your billing and return information for the order.
Our return period is 14 calendar days from delivery of the order to you.
Please enter the invoice number and customer number from your invoice into the search fields and click on "Search".